Robot Incident Response Checklist

Immediate operational, legal, and reporting steps following a collision, physical injury, property damage event, or security breach involving an automated physical system.

Who this is for

Fleet operations teams, incident response managers, field supervisors, and risk management counsel.

Instructions

Work the sections in order. Record the time each step is completed. Deadlines are calendar-based unless noted.

Immediate response (0 to 1 hour)

Physical containment and emergency response

Time completed:

Law enforcement and first responder coordination

Data preservation and evidence hold

Notifications (1 to 24 hours)

Insurer and vendor notification

Workplace fatalities and hospitalizations (OSHA)

Regulator filings and deadlines

RegulatorTriggerDeadlineCitation
DPS and local law enforcementAutomated motor vehicle collisionPer statutory notice requirementsTexas Transportation Code § 545.457
NHTSACrash involving a Level 3 through Level 5 ADS vehicle, for manufacturers and operators named in the order, when the order's criteria are met (hospital-treated injury, fatality, vehicle tow-away, air bag deployment, or vulnerable road user strike)5 calendar daysStanding General Order 2021-01
NHTSACrash involving a Level 2 ADAS vehicle, for manufacturers and operators named in the order, when the order's criteria are met (hospital-treated injury, fatality, air bag deployment, or vulnerable road user strike; tow-away alone is not a Level 2 criterion)5 calendar daysStanding General Order 2021-01
NHTSAMonthly summary of all ADS crashes, including those not meeting the 5-day criteriaMonthlyStanding General Order 2021-01
OSHAWork-related fatality8 hours29 C.F.R. § 1904.39
OSHAWork-related hospitalization, amputation, or eye loss24 hours29 C.F.R. § 1904.39
FAAUAS accident involving serious injury to any person, loss of consciousness, or damage to property other than the small unmanned aircraft itself exceeding $50010 calendar days14 C.F.R. § 107.9
FDAMedical device malfunction (surgical or healthcare robotics)Per Medical Device Reporting timelines21 C.F.R. Part 803
CPSCConsumer product defect or hazard (Section 15(b))Per statutory reporting duties15 U.S.C. § 2064

Root cause investigation and return to service

Incident number:

Reviewer name and title:

Date:

Sources

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